Alei Fan

机构：Purdue University West Lafayette · ORCID：0000-0003-4355-1120

发表论文 78 篇 · 总被引 2175 次 · h-index 26

代表论文

• Chatbots in complaint handling: the moderating role of humor (2024 · International Journal of Contemporary Hospitality Management · 被引 30)
• Unveiling the role of congruity in service robot design and deployment (2024 · International Journal of Contemporary Hospitality Management · 被引 28)
• Unlocking the Transformative Power of Hospitality and Tourism Experiences: Towards Theoretical Syntheses and Research Agenda (2024 · Journal of Hospitality & Tourism Research · 被引 23)
• Cultural sustainability in hospitality and tourism: toward a holistic framework (2025 · International Journal of Contemporary Hospitality Management · 被引 13)
• The Manipulative Effects in the Technology-Facilitated Preservice Tipping Experience (2024 · Cornell Hospitality Quarterly · 被引 10)
• Masks, gloves, or robots? Factors influencing consumers’ health risk perceptions and behavioral intentions of in-restaurant dining (2024 · International Journal of Hospitality Management · 被引 8)