How does anthropomorphism improve human-AI interaction satisfaction: a dual-path model

作者：Yuguang Xie, Kèyù Zhü, Peiyu Zhou, Changyong Liang · 发表于：Computers in Human Behavior · 年份：2023 · DOI：10.1016/j.chb.2023.107878 · 被引用次数：133 · 研究领域：Innovative Human-Technology Interaction、AI in Service Interactions、Consumer Retail Behavior Studies