Student Record Management for Administrative Service Quality at TK DYAS Montessori School

作者：Moh. Irwan Hadi · 发表于：PALAPA · 年份：2024 · DOI：10.36088/palapa.v12i1.6511

Administrative service quality in early childhood education depends on the accuracy, accessibility, and security of student records. Although school administration has increasingly adopted digital tools, student record management in kindergarten institutions often remains fragmented across manual archives, simple digital files, and informal communication with parents. This study aims to analyze how student record management supports administrative service quality at TK DYAS Montessori School. A descriptive qualitative approach with a case study design was employed. Data were collected through observation, semi-structured interviews, and documentation involving the kindergarten principal, administrative staff, classroom teachers, and parents as supporting informants. Data were analyzed through data condensation, data display, and conclusion drawing, while credibility was strengthened through source, technique, and time triangulation. The findings indicate that student record management supports five administrative service functions: student registration, class administration, reporting, parent–school communication, and institutional documentation. However, the process still faces several constraints, including incomplete student documents, unscheduled data updating, uneven archive classification, partial integration between manual and digital records, and the absence of detailed written procedures. The school has attempted to improve student record management by completing doc...