Unlocking the Work–Life Equation: Critical Analysis of Telework Factors for Optimal Balance in the IT/ITES Sector

作者：Deval Shah, Antima Bansal, Jaya Chitranshi, K. Rajagopal · 发表于：Global Business Review · 年份：2024 · DOI：10.1177/09721509241268966 · 被引用次数：2

In the contemporary corporate landscape, the notions of telework, job engagement and work–life balance have emerged as the most compelling concepts. These concepts have been found to significantly enhance employee performance and provide organizations with a strategic competitive edge. Recognizing the relevance of these considerations to the working world, the current study addresses the gap in the literature on telework and work–life balance in the Indian context. The present study makes a valuable contribution to the existing literature on flexible work arrangements, including flexible scheduling, family obligations and job commitment. The study aims to fill a gap in the existing literature by exploring the relationship between telework and work–life balance in the Indian context. While some research is available on telework and work–life balance, there is a lack of specific studies focusing on the Indian context. This study recognizes the importance of understanding the unique cultural and organizational factors that may influence telework and work–life balance in India. Also, the information technology (IT) and IT-enabled services (ITES) industries are well-positioned to maintain their use of telework as a competitive advantage as the globe gets past the pandemic’s initial effects. These industries can strengthen their competitiveness, spur innovation and guarantee long-term success in a global economy driven by digitalization by incorporating remote labour into their fun...