Logistics and supply chain management : creating value-adding networks

作者：Martin G. Christopher · 年份：2005 · 被引用次数：914 · 研究领域：Outsourcing and Supply Chain Management、Quality and Supply Management

ToC (new and updated chapters in bold) Chapter 1 : Logistics & Competitive Strategy This chapter will look at how logistics capabilities and supply chain excellence can help companies gain a competitive advantage. It will also look at the relationship between logistics and financial performance. Case Study : Dell (updated from 1998 version) Chapter 2 : Logistics & Customer Value This chapter focuses on the ways in which customer value can be created and delivered through the supply chain. The theme will be demand-driven and responsive supply chain strategies. Case Study : Zara (updated from 1998 version) Chapter 3 : Measuring Logistics Costs and Performance The content of this chapter will be about the need to understand the 'costs-to-serve'. Issues such as customer profitability analysis and benchmarking will be included. Case Study : Wal-Mart/K-Mart (new) Chapter 4 : Creating the Agile Supply Chain The concept of the agile supply chain is developed in this chapter and the building blocks of the agile paradigm explained. The differences between 'lean' and 'agile' will be discussed. Case Study : The challenge of the 3-day car (new) Chapter 5 : Strategic Lead-Time Management Time compression is the focus of this chapter including the search for ways in which non-value adding time can be removed from the pipeline. Case Study : Hewlett Packard CD/RW (new) Chapter 6 : Managing the Global Pipeline The particular challenges of global supply chains will be discussed in this chapter....