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Friend or Foe? An empirical study on the mechanisms triggering robot abuse

作者:Yuling Chen, Yuling Chen, J.Y. Cao, Shuping Liu, Mei Juan Huang, Fang Wan, Charles Weizheng Chen · 发表于:Journal of Hospitality and Tourism Management · 年份:2025 · DOI:10.1016/j.jhtm.2025.101318 · 被引用次数:4 · 研究领域:Social Robot Interaction and HRI、AI in Service Interactions、Ethics and Social Impacts of AI