Is non-intervention feasible? How laissez-faire leadership moderates the relationship between AI usage and service employee empathetic creativity

作者：Jiafa Luo, Xinyan Mu, Qianyou Zhang · 发表于：International Journal of Hospitality Management · 年份：2024 · DOI：10.1016/j.ijhm.2024.104074 · 被引用次数：13 · 研究领域：AI in Service Interactions、Job Satisfaction and Organizational Behavior、Cyberloafing and Workplace Behavior