Effectiveness of nursing interventions on patient experiences with health care: A systematic review and meta‐analysis

作者：Yijing Li, Shanshan Liu, Yan Cai, Wei Cun, Xue Zhang, Yan Jiang · 发表于：International Nursing Review · 年份：2024 · DOI：10.1111/inr.13075 · 被引用次数：9 · 研究领域：Patient Satisfaction in Healthcare、Patient-Provider Communication in Healthcare、Pharmaceutical Practices and Patient Outcomes

AIM: To synthesize and evaluate the effects of nurse-led or nursing-focused interventions for improving patient experience with health care in hospitals. BACKGROUND: Patient experiences have increasingly been highlighted as a key healthcare quality indicator in many countries with highly developed healthcare systems. It is critical to learn about the effectiveness of previously conducted nursing interventions since nursing care is reported to be the primary driver of patient experience. METHODS: This systematic review and meta-analysis was conducted in accordance with the JBI Manual for Evidence Synthesis and followed the PRISMA statement guidelines. The PubMed, Web of Science, Embase, Cochrane Library, and CINAHL databases were systematically searched in May 2023. Randomized controlled trials and quasi-experimental studies that were led by nurses or focused on nursing care strategies were included. The JBI critical appraisal checklists were employed to assess methodological quality. RESULTS: A total of 15 761 records were identified; 11 studies met the inclusion criteria. Nursing interventions focused on optimizing the approach to nursing rounds, enhancing communication with patients, improving patient education, and increasing interaction with patients. The meta-analysis showed that nursing interventions increased top-box responses in the communication about medicines and discharge information dimensions, as well as the overall experience dimension, including the overall ho...