How patients with chronic disease create value in online health communities? A mixed methods study from social technical perspective

作者：Jiaxin Xue, Zhaohua Deng · 发表于：Information Technology and Management · 年份：2024 · DOI：10.1007/s10799-024-00424-3 · 被引用次数：6 · 研究领域：Digital Marketing and Social Media、Service and Product Innovation、Customer Service Quality and Loyalty