Chatbots for future docs: exploring medical students’ attitudes and knowledge towards artificial intelligence and medical chatbots

作者：Julia-Astrid Moldt, Teresa Festl Wietek, Amir Madany Mamlouk, Kay Nieselt, Wolfgang Fuhl, Anne Herrmann‐Werner · 发表于：Medical Education Online · 年份：2023 · DOI：10.1080/10872981.2023.2182659 · 被引用次数：195 · 研究领域：Artificial Intelligence in Healthcare and Education、COVID-19 diagnosis using AI、Dental Research and COVID-19

Artificial intelligence (AI) in medicine and digital assistance systems such as chatbots will play an increasingly important role in future doctor – patient communication. To benefit from the potential of this technical innovation and ensure optimal patient care, future physicians should be equipped with the appropriate skills. Accordingly, a suitable place for the management and adaptation of digital assistance systems must be found in the medical education curriculum. To determine the existing levels of knowledge of medical students about AI chatbots in particular in the healthcare setting, this study surveyed medical students of the University of Luebeck and the University Hospital of Tuebingen. Using standardized quantitative questionnaires and qualitative analysis of group discussions, the attitudes of medical students toward AI and chatbots in medicine were investigated. From this, relevant requirements for the future integration of AI into the medical curriculum could be identified. The aim was to establish a basic understanding of the opportunities, limitations, and risks, as well as potential areas of application of the technology. The participants (N = 12) were able to develop an understanding of how AI and chatbots will affect their future daily work. Although basic attitudes toward the use of AI were positive, the students also expressed concerns. There were high levels of agreement regarding the use of AI in administrative settings (83.3%) and research with healt...