Human-Centered Design Approaches in Digital Mental Health Interventions: Exploratory Mapping Review

作者：Stéphane Vial, Sana Boudhraâ, Mathieu Dumont · 发表于：JMIR Mental Health · 年份：2022 · DOI：10.2196/35591 · 被引用次数：118 · 研究领域：Digital Mental Health Interventions、Innovative Human-Technology Interaction、Persona Design and Applications

BACKGROUND: Digital mental health interventions have a great potential to alleviate mental illness and increase access to care. However, these technologies face significant challenges, especially in terms of user engagement and adoption. It has been suggested that this issue stems from a lack of user perspective in the development process; accordingly, several human-centered design approaches have been developed over the years to consider this important aspect. Yet, few human-centered design approaches to digital solutions exist in the field of mental health, and rarely are end users involved in their development. OBJECTIVE: The main objective of this literature review is to understand how human-centered design is considered in e-mental health intervention research. METHODS: An exploratory mapping review was conducted of mental health journals with the explicit scope of covering e-mental health technology. The human-centered design approaches reported and the core elements of design activity (ie, object, context, design process, and actors involved) were examined among the eligible studies. RESULTS: A total of 30 studies met the inclusion criteria, of which 22 mentioned using human-centered design approaches or specific design methods in the development of an e-mental health solution. Reported approaches were classified as participatory design (11/27, 41%), codesign (6/27, 22%), user-centered design (5/27, 19%), or a specific design method (5/27, 19%). Just over half (15/27, ...