Examining the relationship between specific negative emotions and the perceived helpfulness of online reviews

作者：Gang Ren, Taeho Hong · 发表于：Information Processing & Management · 年份：2018 · DOI：10.1016/j.ipm.2018.04.003 · 被引用次数：177 · 研究领域：Digital Marketing and Social Media、Sentiment Analysis and Opinion Mining、Media Influence and Health