Dealing with mobility

作者：Mark Perry, Kenton P. O'Hara, Abigail J. Sellen, Barry A. T. Brown, Richard H. R. Harper · 发表于：ACM Transactions on Computer-Human Interaction · 年份：2001 · DOI：10.1145/504704.504707 · 被引用次数：532 · 研究领域：Personal Information Management and User Behavior、Context-Aware Activity Recognition Systems、Usability and User Interface Design

The rapid and accelerating move towards use of mobile technologies has increasingly provided people and organizations with the ability to work away from the office and on the move. The new ways of working afforded by these technologies are often characterized in terms of access to information and people anytime, anywhere. This article presents a study of mobile workers that highlights different facets ofaccessto remote people and information, and different facets ofanytime, anywhere. Four key factors in mobile work are identified: the role of planning, working in "dead time," accessing remote technological and informational resources, and monitoring the activities of remote colleagues. By reflecting on these issues, we can better understand the role of technology and artifacts in mobile work and identify the opportunities for the development of appropriate technological solutions to support mobile workers.