Reasons for and predictors of patients' online health information seeking following a medical appointment

作者：N. Li, Sharon Orrange, Richard L. Kravitz, R. A. Bell · 发表于：Family Practice · 年份：2014 · DOI：10.1093/fampra/cmu034 · 被引用次数：103 · 研究领域：Health Literacy and Information Accessibility、Health Sciences Research and Education、Patient-Provider Communication in Healthcare

BACKGROUND: Little is known about patients' online health information seeking after a primary care or specialist medical visit. OBJECTIVES: To examine predictors of patients' post-visit online health information seeking, reasons for seeking information and information sources used. METHODS: Survey of online support group members (N = 311) with a recent medical visit. Measures included eHealth literacy, patient-centred communication (PCC), post-visit changes in worry, online health information seeking and reasons for seeking information. Analyses were based on descriptive statistics and logistic regression. RESULTS: Eighty per cent of patients went online post-visit. The most common source used was others' forum posts (91%). The most common reason was curiosity (68%). Dissatisfaction with the physician's performance motivated information seeking for 40% of respondents. In a multivariate analysis, post-visit online health information seeking was highest among patients who were more eHealth literate [odds ratio (OR) = 1.73 (95% confidence interval (CI): 1.11, 2.71), P = 0.016], gave lower PCC ratings to their providers [OR = 0.45 (0.22, 0.90), P = 0.024] and experienced increased worry due to the visit [OR = 5.19 (1.36, 19.82), P = 0.016]. eHealth literate patients made greater use of specialized medical information (e.g. online medical journal articles) than less literate patients. Primary care physicians were rated as more patient centred than specialists. Visit-induced worry ...