Measuring patient–provider trust in a primary care population: Refinement of the health care relationship trust scale

作者：Carol Bova, Paulette Seymour Route, Kristopher Fennie, Walter H. Ettinger, Gertrude W. Manchester, Bruce D. Weinstein · 发表于：Research in Nursing & Health · 年份：2012 · DOI：10.1002/nur.21484 · 被引用次数：90 · 研究领域：Patient-Provider Communication in Healthcare、Patient Satisfaction in Healthcare、Patient Dignity and Privacy

Accurately measuring trust between patients and health care providers is important because low patient-provider trust can lead to poor treatment adherence and negative health outcomes. To measure patient-provider trust, we developed the Health Care Relationship (HCR) Trust scale. Findings from our initial use of the scale suggested the need to examine the scale's psychometric performance in a larger sample of adults with various chronic health conditions. We therefore examined the psychometric properties of the HCR Trust Scale in a random sample of adult primary care patients. Thirteen of the original 15 items fit the data best; a single-factor structure explained 67% of the variance in patient-provider trust. The Cronbach's alpha for the 13-item HCR Trust Scale-Revised was .96.