Disruptive Innovation In Health Care Delivery: A Framework For Business-Model Innovation

作者：Jason Hwang, Clayton M. Christensen · 发表于：Health Affairs · 年份：2008 · DOI：10.1377/hlthaff.27.5.1329 · 被引用次数：508 · 研究领域：Service and Product Innovation、Innovation and Knowledge Management、Innovation and Socioeconomic Development

Disruptive innovation has brought affordability and convenience to customers in a variety of industries. However, health care remains expensive and inaccessible to many because of the lack of business-model innovation. This paper explains the theory of disruptive innovation and describes how disruptive technologies must be matched with innovative business models. The authors present a framework for categorizing and developing business models in health care, followed by a discussion of some of the reasons why disruptive innovation in health care delivery has been slow.