Early predictors of job burnout and engagement.

作者：Christina Maslach, Michael P. Leiter · 发表于：Journal of Applied Psychology · 年份：2008 · DOI：10.1037/0021-9010.93.3.498 · 被引用次数：2387 · 研究领域：Healthcare professionals’ stress and burnout、Workplace Health and Well-being、Job Satisfaction and Organizational Behavior

A longitudinal study predicted changes in burnout or engagement a year later by identifying 2 types of early indicators at the initial assessment. Organizational employees (N = 466) completed measures of burnout and 6 areas of worklife at 2 times with a 1-year interval. Those people who showed an inconsistent pattern at Time 1 were more likely to change over the year than were those who did not. Among this group, those who also displayed a workplace incongruity in the area of fairness moved to burnout at Time 2, while those without this incongruity moved toward engagement. The implications of these 2 predictive indicators are discussed in terms of the enhanced ability to customize interventions for targeted groups within the workplace.