What to do when Stakeholders matter

作者：John M. Bryson · 发表于：Public Management Review · 年份：2004 · DOI：10.1080/14719030410001675722 · 被引用次数：1415 · 研究领域：Public Policy and Administration Research、Management and Organizational Studies、Nonprofit Sector and Volunteering

This article focuses specifically on how and why managers might go about using stakeholder identification and analysis techniques in order to help their organizations meet their mandates, fulfill their missions and create public value. A range of stakeholder identification and analysis techniques is reviewed. The techniques cover: organizing participation; creating ideas for strategic interventions, including problem formulation and solution search; building a winning coalition around proposal development, review and adoption; and implementing, monitoring and evaluating strategic interventions. The article argues that wise use of stakeholder analyses can help frame issues that are solvable in ways that are technically feasible and politically acceptable and that advance the common good. The article concludes with a number of recommendations for management research, education and practice.