Raffaele Filieri
发表论文 176 篇 · 总被引 14075 次 · h-index 53
代表论文
- The Gen Z attitude-behavior gap in sustainability-framed eWOM: A generational cohort theory perspective (2025 · International Journal of Hospitality Management · 被引 50)
- The past, present, and future of AI in hospitality and tourism: a bibliometric analysis (2025 · International Journal of Contemporary Hospitality Management · 被引 25)
- Biased or credible? Investigating perceived persuasiveness of AI-generated review summaries in online travel platforms (2026 · Tourism Management · 被引 5)
- Impact of virtual presence of others on social media service recovery evaluations: A cross-cultural perspective (2025 · Journal of business research · 被引 5)
- Anthropomorphic service robots in service failure: The roles of warmth, competence, and failure severity in shaping complaint intentions (2026 · International Journal of Hospitality Management · 被引 3)
- Why, where, and how generations from Baby Boomers to GenZ share eWOM: fresh insights from generational cohort theory (2026 · 被引 3)