Doğan Gürsoy

机构：Huaqiao University, University of Johannesburg, Johannesburg Hospital, Washington Hospital, Washington State University · ORCID：0000-0002-3602-9433

发表论文 338 篇 · 总被引 30942 次 · h-index 88

代表论文

• Artificial intelligence (AI) technology, its applications and the use of AI powered devices in hospitality service experience creation and delivery (2025 · International Journal of Hospitality Management · 被引 51)
• Corporate digital responsibility: navigating ethical, societal, and environmental challenges in the digital age and exploring future research directions (2025 · Journal of Hospitality Marketing & Management · 被引 32)
• Consumers’ willingness to use the Metaverse for information search: An investigation of the underlying mechanism and critical determinants (2024 · International Journal of Hospitality Management · 被引 26)
• Seeing Personhood in Machines: Conceptualizing Anthropomorphism of Social Robots (2024 · Journal of Service Research · 被引 24)
• The effects of generative artificial intelligence on consumers in hospitality and tourism: A systematic review and future research directions (2025 · International Journal of Hospitality Management · 被引 18)
• Rethinking AI anthropomorphism: A holistic conceptualization and scale across AI systems and service contexts (2025 · Technology in Society · 被引 10)