Chenze Xie

机构：Hefei University of Technology

发表论文 5 篇 · 总被引 79 次 · h-index 5

代表论文

• Association of artificial intelligence use and the retention of elderly caregivers: A cross‐sectional study based on empowerment theory (2022 · Journal of Nursing Management · 被引 29)
• Apologizing with a smile or crying face? Exploring the impact of emoji types on customer forgiveness within chatbots service recovery (2025 · Electronic Commerce Research and Applications · 被引 22)
• Understanding older adults’ continued-use intention of AI voice assistants (2024 · Universal Access in the Information Society · 被引 14)
• Chatbots Using Positive Emojis Are Good? Exploring the Impact of Chatbots' Use of Positive Emojis on Customer Responses (2025 · Journal of Consumer Behaviour · 被引 8)
• The effect of digitalization on the career intentions of nursing students: A cross-sectional study (2023 · Nurse Education in Practice · 被引 6)