Xing’an Xu

机构：Hainan University · ORCID：0000-0001-8780-3233

发表论文 35 篇 · 总被引 698 次 · h-index 14

代表论文

Artificial intelligence humor in service recovery (2022 · Annals of Tourism Research · 被引 147)
Humor type and service context shape AI service recovery (2023 · Annals of Tourism Research · 被引 68)
Empathic accuracy in artificial intelligence service recovery (2023 · Tourism Review · 被引 46)
How do travel experience sharing type, tourism activity type, and temporal distance shape online viewers’ travel intentions? An application of construal level theory (2023 · Current Issues in Tourism · 被引 33)
Emotional intelligence similarity in service recovery (2022 · Annals of Tourism Research · 被引 30)
Effective tourism destination stories: Matching effects between story type and destination type (2024 · Journal of Hospitality and Tourism Management · 被引 26)