Janet T. Walsh

机构：King's College London, King's College School · ORCID：0000-0003-4011-7855

发表论文 66 篇 · 总被引 2996 次 · h-index 25

代表论文

• Work Relationships in Telephone Call Centres: Understanding Emotional Exhaustion and Employee Withdrawal (2002 · Journal of Management Studies · 被引 563)
• Industrial relations : theory and practice (2003 · Blackwell publishing · 被引 375)
• Toward a better understanding of psychological contract breach: A study of customer service employees. (2006 · Journal of Applied Psychology · 被引 330)
• Workplace aggression: the effects of harassment on job burnout and turnover intentions (2011 · Work Employment and Society · 被引 160)
• A moderated mediation analysis of job demands, presenteeism, and absenteeism (2014 · Journal of Occupational and Organizational Psychology · 被引 108)
• The Costs of Exhibiting Organizational Citizenship Behavior (2016 · Human Resource Management · 被引 104)